🌐 Privacy Policy

Last Updated: February 24, 2026

Introduction

This Privacy Policy (the “Privacy Policy”, “Policy”) is intended to describe our practices regarding the information we may collect from you (“user”, “you” or “your”), the ways in which we may use such information, and the choices and rights available to you:

  • when you use or access Don Bivens PLLC (the “Firm”) sites, such as https://donbivenspllc.com/ , https://donbivens.com,  or any other site of the Firm (the “Site”), and
  • when you access our legal action compatibility and plaintiff screening services, including by services provided by third parties as further specified below, and including any other Firm service otherwise accessed by you, whether through the Firm or third party websites or sources.

The Site and the services specified above are collectively referred to as the “Services”.

Services provided in collaboration with Darrow AI Inc. (“Darrow”):  certain legal action compatibility and plaintiff screening services are provided by the Firm in collaboration with Darrow, a litigation consultancy and technology partner that provides plaintiff-finding, client intake, claim compatibility analysis, and other litigation support services (the Firm and Darrow together – “us”, “we”, “our”), in which case the personal data you provide us shall be stored, analyzed and processed by Darrow, including via Darrow’s customer platform, as further detailed below, and this privacy policy applies to the practices of the Firm and Darrow respectively.

We are dedicated to protecting your privacy rights and making our practices regarding the processing of your Personal Information more transparent and fair. This Privacy Policy was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit, install, or interact with our Services. Please note that parts of this Privacy Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.

Scope: This Privacy Policy applies only to the information we collect in connection with your use of the Site and Services, including when you register to receive more information about our Services or when you register to receive more information about potential violations of law that may have affected your legal rights.

This Privacy Policy supplements and shall be read in conjunction with our Terms of Service (the “Terms”) and our Cookies Policy (the “Cookies Policy”), and may be supplemented by additional privacy statements, terms or notices provided to you. Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms.

We strongly urge you to read this Privacy Policy and make sure that you fully understand and agree to it. If you do not agree to this Privacy Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Privacy Policy and our Terms. You are not legally required to provide us with any Personal Information, but without it we will not be able to provide you with the best experience of using our Services.

PLEASE NOTE: you are not obligated by law to provide us with any Personal Information. You hereby acknowledge and agree that you are providing us with Personal Information at your own free will. You hereby agree that we may collect and use such Personal Information pursuant to this Privacy Notice and any applicable laws and regulations.

Specifically, this Privacy Policy describes–

  1. WHAT TYPES OF DATA WE COLLECT
  2. TRACKING TECHNOLOGIES
  3. WHY WE PROCESS YOUR PERSONAL INFORMATION
  4. WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
  5. MARKETING AND ADVERTISING
  6. YOUR RIGHTS
  7. TRANSFER OF PERSONAL INFORMATION
  8. HOW WE PROTECT YOUR PERSONAL INFORMATION
  9. MINORS
  10. RETENTION
  11. UPDATES TO THIS POLICY
  12. CONTROLLING VERSION
  13. GOVERNING LAW
  14. CONTACT US

1.        WHAT TYPES OF DATA WE COLLECT?

We collect Personal Information from you, meaning any information which potentially allows, alone or together with other data, the identification of an individual with reasonable means or may be of a private or sensitive nature relating to an identified or identifiable natural person (for example, email address or name, collectively “Personal Information“). Personal Information does not include information that has been anonymized or aggregated; provided, that, such information can no longer be used to identify a specific natural person. This section sets out how and when we collect and process Personal Information about you.

1.1.                Information received directly from you:

We collect information which you provide us voluntarily. For example, when you request to receive communications from us or when you otherwise contact us via the Site and Services:

Preliminary Personal Information:

●      The Firm and Darrow will collect your contact details (such as name, phone number, mail address) along with information related to your potential legal claims. This may include facts you choose to share about your personal experiences, including those that relate to your health, medical conditions, prescription drug use, insurance coverage, financial harm, or other sensitive matters that may be relevant to evaluating your legal rights. Subject to your consent, such information is collected by us (i.e. the Firm and Darrow), when you choose to fill a form on our Site, register for our Services, or when you provide it to our representatives via phone or any other communication methods, or in connection with your request to receive information about our Services or future communications and updates from us. Our communications with you may be operated via automated dialing system, pre-recorded calls, artificial voice, text messages and picture messages. The information you provide may be used to assess your eligibility for participation in legal actions or to contact you for further intake and screening.

●     Once you filled a form or provided us further details through other communications methods in order to receive our Services, more detailed Personal Information will be collected by us in order to assess your eligibility to participate in various types of legal actions, including mass actions, including but not limited to class actions, mass torts, mass arbitrations, multidistrict litigations (MDLs), and other collective legal claims (“Legal Actions”). This may include, but is not limited to, your mailing address, age, details of your usage of specific websites, products, or services, your associated username on such services, your litigation history, and other sensitive personal information such as criminal, financial, physical or mental health background details      (including health condition, healthcare services received, health insurance coverage, and claims history). Although we do not actively solicit all categories of health information, you may voluntarily provide us with such data, including information related to mental health, if it is relevant to a case. All such information will be handled in accordance with this Privacy Policy.

●      We may monitor and record phone calls, e-mails, live chats, or other communication between you and our customer service representatives or other Firm’s representatives.

Communication Information:

●      When you send us an email or contact us via the support or submit any other contact form within our Services, we collect the Personal Information you provide us.

●      Personal Information that you provide us in connection with your request to receive our communication and updates. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

1.2.                Social Media and publicly available information:

We may collect information such as your name, email address, social media handles, the contents of a message and other publicly accessible information that you choose to display on your social media account and online; such information will be used for the purpose of assessing your eligibility to participate in various types of Legal Actions.

1.3.                Information we collect when you are using the Site and Services:

When you visit or access our Site and Services we may automatically receive and record information through the use of (and authorized third parties’ use of) pixels, cookies and other tracking technologies.

Usage and Technical Information:

Such information includes technical information about your interaction with our Services, geolocation data, IP address, unique identifiers (e.g. MAC address and UUID), your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site, methods used to browse away from the Site, as well as other information which relates to your activity in the Services.

The information collected (including your IP address) may be disclosed to or collected directly by our third-party web analytics service providers such as Google Analytics  and our third-party marketing providers such as Meta, as further detailed under the “Tracking Technologies” section below.

1.4.                Aggregated data:

We may also collect aggregated or technical data generated when you use our Services, relating to how you use them, so we could learn how users and customers use our Services and thereby improve them and our users’ experience. Aggregated data may be derived from your Personal Information but is not considered Personal Information as this data does not directly or indirectly reveal your identity.

1.5.                Sensitive Personal Information:

We may collect sensitive information that you voluntarily provide us in order to assess your eligibility to participate in various types of legal actions including mass actions, including but not limited to class actions, mass torts, mass arbitrations, multidistrict litigations (MDLs), and other collective legal claims. This may include, but is not limited to, health and mental health information, financial data, physical or mental disability, sex, gender, gender identity, pregnancy or childbirth-     related conditions, racial or ethnic origin, religious or philosophical beliefs, political beliefs, marital status, professional history and employment status, involvement in legal proceedings, criminal history, or union membership.

2.        TRACKING TECHNOLOGIES

When you visit or access our Services, we use cookies, pixels, beacons, local storage and similar technologies (“Tracking Technologies“).

Cookies: a cookie is a small data file that is downloaded and stored on your computer or mobile device when you visit our Website.

We use “First Party Tracking Technologies” and also “Third Party Tracking Technologies” that are stored by other third parties. Third-party cookies are aimed at collecting certain information (including Personal Information you provided us via the Website) to deliver our targeted advertisements based on the user’s online activity and interests.

These Tracking Technologies allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Services’ performance, perform analytics, customize your experience and offer you, for example, tailored content and personalized advertisements that better correspond with your interests.

For example, these technologies enable us to: (i) keep track of our users’ preferences and authenticated sessions, (ii) secure our Website by detecting abnormal behaviors, (iii) identify technical issues and improve the overall performance of our Website, and (iv) create and monitor analytics.

 

Enhanced Matching:

When you submit a form on our Sites, we may share hashed (encrypted) versions of your contact information (such as email address, phone number, and name) with advertising platforms including Google, Meta and TikTok. This allows us to deliver our targeted advertisements as explained below, and enables more accurate measurement of our advertising effectiveness. The hashing process converts your information into an irreversible code before transmission.

 

Facebook ‘Look-Like’ Services
Third parties, including Facebook, may use cookies and other technologies to collect or receive information from our Site and use that information to provide measurement services and target ads. Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have interacted with our Site. This is usually achieved by providing Facebook with email addresses and phone numbers submitted via the Site, which are hashed prior to transmission and subsequently deleted once the look-alike audience is created.

For information on how to modify your cookie and tracking technology preferences, including how to opt-out, please see below section 7.  or alternatively, by clicking the ‘Do Not Sell or Share My Personal Information‘ link in the footer of the Site.

You can learn more about our use of these technologies by reading our [.

You can delete cookies in your browser.

Below is a list of useful links that can provide you with more information on how to manage your cookies:

You can turn off certain third party targeting and advertising cookies by visiting the following third party webpages:

You can learn more about our use of Tracking Technologies by reading our Cookies Policy

 

3.        WHY WE PROCESS YOUR PERSONAL INFORMATION?

This section explains for what purposes we (i.e., the Firm and Darrow) use your Personal Information:

  • Provision and operation of our Services. This includes collecting and evaluating the information you submit in connection with Legal Actions and using that information to assess your eligibility for participation.
  • To support legal consultations and co-counsel coordination: With your informed consent, we may share your Personal Information with attorneys or law firms, including co-counsel, for the purpose of determining whether you may be eligible to participate in a specific legal action and, where appropriate, to facilitate legal representation. Any such sharing is conducted in accordance with applicable confidentiality obligations and ethical rules governing the practice of law.
  • To enable litigation analysis and compatibility assessments: With your permission, Darrow may retain limited details of your Personal Information to assess your eligibility to join future cases that we may find relevant to you and to send you further information on such cases.
  • To provide customer support. This includes, for example, responding to your inquiries and communicating with you.
  • Improving our Services. We collect and analyze Personal Information about you and your usage of our Services for the purposes of usability, quality, development and maintenance of our Services and their user experience.
  • Advertising and marketing: We use your Personal Information in order to provide you with advertisements, updates, notices, notifications, newsletters and additional information when you visit our Services, including personalized and non-personalized advertising, and to market additional offers and services to you and others who have interests similar to yours.
  • We process certain information about you and your usage of our Services in order to keep the integrity and security of our Services, identify your identity and to enforce our policies.
  • Anonymizing or de-identifying your Personal Information, creating cumulative data that is non-personal, which we might make use in order to operate and improve our Services, and for research purposes.
  • Compliance with applicable laws; assistance to law enforcement agencies; response or defend against legal proceedings. We may process your Personal Information in order to comply with our legal obligation under applicable laws.
  • To protect and enforce our rights, privacy and security, prevent fraud or other illegal activity, protect the safety of our systems, users and property, or those of other persons or entities, conduct audits, defend legal claims and resolve disputes.

4.        WITH WHOM WE SHARE YOUR DATA?

We may share your Personal Information in the following circumstances:

(a)     Co-Counsel and Law Firms:

Your Personal Information may be shared, with your express consent, with law firms involved in evaluating or potentially leading Legal Actions related to your inquiry. These may include co-counsel engaged by the Firm or other attorneys participating in joint litigation efforts with the Firm. Where a lead law firm has already been engaged by the Firm, your information may be securely shared with that firm—including by and through service providers such as Darrow—for purposes of legal review and potential follow-up. In situations where no lead firm has been engaged yet, your information may be reviewed by Darrow and participating attorneys – including through digital platforms such as Darrow – solely to assess compatibility with current or future Legal Actions. You will be notified of the identity of any lead law firm before any formal legal representation begins.

(b)    Litigation Consultancy and Technology Partners (including Darrow):

We work in close collaboration with Darrow. Darrow supports the Firm in delivering certain aspects of the Services, including, among others, plaintiff-finding, client intake, claim compatibility analysis, and related litigation support services. Where applicable, Darrow may process and retain Personal Information on the Firm’s behalf, subject to strict confidentiality agreements and data protection obligations, and solely for the purposes described in this Policy.

(c)     Service providers:

Our service providers that serve in facilitating and enhancing our Services, work on our behalf and may need access to certain Personal Information in order to provide their services to us. These services include, but are not limited to, call-center including AI pre-recorded calls, survey, client intake services, class compatibility and plaintiff screening services, hosting services (e.g. AWS), data analytics of the functionality and usability of our Site (e.g HubSpot, Typeform, Webflow/Wordpress, Make, Facebook, Google Analytics), marketing services, identity verification providers, etc. These service providers are authorized to use your Personal Information as necessary to provide these services or as otherwise authorized by us.

(d)    Third party advertisers:

We partner with third parties to either display or to manage our advertising on other websites or apps. Our third-party advertisers use Tracking Technologies to gather information about your activities on our Services and other websites and apps in order to provide you advertising based upon your browsing activities and interests.

Offline Conversion Data: We may upload hashed users’ data (such as email address, phone number, and name) to advertising platforms, including Meta (Facebook/Instagram), Google and others listed in our Cookie Policy, to measure the effectiveness of our advertising campaigns. This may include information about whether your inquiry resulted in legal representation. This data is transmitted in hashed (encrypted) form and is used solely for conversion measurement and campaign optimization.

Conversion Tracking: When you submit information through our forms, we track these actions as “conversions” and share this data with advertising platforms including Meta, Google, TikTok, and others listed in our Cookie Policy. This allows us to deliver our targeted advertisements as explained above, and enables us to measure advertising performance and optimize our outreach to individuals who may have valid legal claims.

(e)     Compliance with laws and assistance to law enforcement agencies:

We may disclose your Personal Information to government or law enforcement officials or private parties. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

(f)       Auditors and advisers:

We may share your Personal Information with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputes, etc.

(g)     Protecting our rights and safety:

We may share your Personal Information to enforce this Privacy Policy or the Terms of Service, including investigation of potential violations thereof; to detect, prevent, or otherwise address fraud, security or technical issues; or otherwise if we believe in good faith that this will help protect the rights, property or personal safety of any of our users, or any member of the general public.

(h)    Affiliated companies, mergers and acquisitions:

We may share your Personal Information with our affiliated companies. In addition, we may transfer or share your Personal Information in case of entering into a business transaction (including during negotiations) such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, with the parties involved in any such event. Such disclosure shall be subject to the terms of this Privacy Policy.

For avoidance of doubt, we may share anonymized or de-identified information with any other third party, at our sole discretion.

5.        MARKETING AND ADVERTISING

We use your Personal Information ourselves or by using our third-party subcontractors for the purpose of providing you with promotional materials, ads, products, services, websites and applications which relate to our affiliated companies or our business partners (collectively: “Marketing Affiliates”), which we believe may interest you.

You can decline receiving further marketing offers from us or from our business partners and Marketing Affiliates at any time, by contacting us at privacy@donbivens.com. Please note that even if you unsubscribe from our marketing-mailing list, we can continue to send you service-related updates and notifications. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6.        YOUR RIGHTS

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Information. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights (some of which only apply to EU residents protected by the GDPR, and may be subject to certain exemptions or derogations):

6.1.        Rights of access to your Personal Information:

You may have the right to receive confirmation as to whether or not Personal Information concerning you is being processed, and access your stored Personal Information, together with supplementary information.

6.2.        Right of data portability:

You may have the right to request us to move, copy and transfer your Personal Information easily from one IT environment to another, in a safe and secure way, without affecting its usability;

6.3.        Right of rectification:

You may have the right to request rectification of your Personal Information in our control in the event that you believe the Personal Information held by Us is inaccurate, incomplete or outdated;

6.4.        Right of deletion/erasure:

You may have the right to request that we erase or delete Personal Information held about you at any time;

6.5.        Right to restriction or objection to processing:

You may have the right to request that we restrict or cease to conduct certain Personal Information processes at any time;

6.6.        Right to withdraw your consent:

To the extent we process Personal Information on the basis of your consent, you have the right to withdraw your given consent at any time;

6.7.        Right to limit use and disclosure of your sensitive Personal Information:

You may have the right to request to limit the collection of your sensitive Personal Information, to that use which is necessary to perform our Services;

6.8.        Right not to be subject to automated decision making:

You may have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly effects to you.

7.        ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

This section addresses the specific disclosure requirements under California privacy laws, including the California Consumer Privacy Act of 2018 and the California Consumer Privacy Act Regulations (collectively, “CCPA”).

The terms “personal information”, “business purpose”, “commercial purpose”, “sale” and “service provider” as used herein shall have the meanings ascribed to them in the CCPA.

7.1.                Categories of Personal Information we collect

In the preceding 12 months, we may have collected the following categories of Personal Information (as defined in the CCPA):

Categories of Personal Information that may be collected by us include:

CategoryExamples
Identifying InformationReal name, alias, postal address, unique personal identifier, online identifier, Internet protocol address, email address, account name, social security number, driver’s license number.
Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code 1798.89(e))Name, address, telephone number, education, employment, employment history, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
Characteristics of protected classifications under California or Federal law

Age, medical condition, physical or mental disability, sex

(including gender, gender identity, gender expression,

pregnancy or childbirth and related medical conditions),

marital status.

Commercial information

Records of personal property, products or services

purchased, obtained, or considered, or other purchasing

or consuming histories or tendencies.

Internet or other electronic informationBrowsing history, search history, and information regarding your interaction with an Internet Website, application, or advertisement.
Geolocation DataPhysical location or movements.
Inferences drawn from any of the provided information

Profile reflecting a person’s preferences, characteristics,

psychological trends, predispositions, behavior, attitudes, abilities, and aptitudes.

Audio, electronic, visual, thermal, olfactory, or similar informationSuch as voice recordings, video recordings, physical characteristics or description, and photos.
Professional informationSuch as occupation, employment history, professional contact information, education history, or other information provided by you in connection with the Services.
Sensitive personal informationAs defined under applicable local law, such as certain characteristics of protected classifications as defined above, account login credentials and passwords, and financial account information, credit card number, debit card number, or other payment card information.

Information that is publicly accessible is not considered “Personal Information” under this policy. Information that has been de-identified, or aggregated with other consumer information is similarly excluded from Personal Information.

For more information about the types of personal information we collect, please see the “What Types of Data we collect?” under Section 1 above.

7.2.                 Sources of Personal Information

The sources from which we obtain Personal Information are:

  • Directly from our users (either actively, when you contact us online via any digital form, via the Site, via phone conversations, or through monitoring of use of the Services by cookies and other tracking technologies);
  • Third Parties such as our advertising partners, data analytics providers.

7.3.                Sharing or selling Personal Information

We may share your Personal Information with third parties, but only in accordance with applicable law and subject to your consent where required. With your express consent, we may disclose your Personal Information – such as name, contact information, and intake responses – to law firms that are working with the Firm or may be considered for co-counsel roles in connection with a potential Legal Action. These disclosures may occur via secure digital methods, including through the Darrow platform, and are solely for the purpose of evaluating your eligibility for legal representation. You may be contacted by such law firms in connection with this evaluation.

In addition, under some US data protection laws, like the CCPA, our disclosure of certain internet activity and device information with third parties through cookies on our Site may be considered a “sale” or “sharing” of Personal Information. We do so in pursuit of the business and commercial purposes described above.

The purpose for collecting, sharing or selling information:

We collect and share personal information for the following business and commercial purposes: administering the provision of our Site and Services, authenticating users access requests when they access our properties, providing customer support as required, detecting and preventing security incidents, debugging and fixing errors, maintaining and enhancing our Site and Services, allowing users to receive our commercial communications when they have agreed to receive them, marketing our Services and attributing engagement with our Site and Services to the applicable marketing campaigns.

In addition we may share or sell your personal information for the purpose of legal action compatibility and plaintiff screening services, as specified above.

Certain standard generally accepted business practices may be deemed as sale of data under the CCPA’s broad definition of “sale”, such as when we utilize third party service providers that provide us with services, while they retain certain ability to use your data for their own business needs (e.g. Google Analytics, fraud detection services, etc.).

For the purpose of the CCPA, in the last 12 months we may have ‘sold’ or ‘shared’ your Personal Information mentioned above with other parties as necessary for the purposes described above, for example:

  • Law firms that are interested in leading potential cases, which you have consented to undergo an eligibility assessment for.
  • Data analytics, advertising and marketing vendors.
  • Service providers. Such as hosting services, website functionality and operation services, marketing services.
  • Third parties that collect information on our users through our Services for serving ads and marketing materials and related activities such as campaign measurement and analytics.
  • Our corporate parent, subsidiaries, and other affiliates under the control of our corporate parent, for purposes consistent with this Policy or to operate shared infrastructure, systems and technology.
  • Law enforcement, government bodies, regulators and other parties for legal reasons. We may share your Personal Information with third parties as required by law or if reasonably necessary to (i) detect and investigate illegal activities and breaches of agreements; and/or (ii) exercise or protect the rights, property, or safety of the Company, our personnel or others.
  • Business transfers. Parties to transactions and potential transactions whereby we sell, transfer or otherwise share some or all of our business or assets, including your Personal Information, such as a merger, consolidation, acquisition, reorganization or sale of assets (including negotiations for such transaction), or in the event of bankruptcy or dissolution.
  • Professional advisors. Lawyers, immigration advisors, and other outside professional advisors.

If you are a California user, you have a right under the new definition of “sale” to request to opt-out of certain data transfers and sharing of personal activities which we operate. Please refer to “Your California Consumer Rights”, below for information on how you can exercise your rights.

7.4.                California Privacy Rights:

RIGHT TO ACCESS

If applicable, California consumers have the right to request access to the specific pieces of personal information we have collected about them in the last 12 months. You may make this request up to two times in a 12-month period.

RIGHT TO REQUEST ADDITIONAL INFORMATION

If applicable, you may also request additional details about our information practices, including the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share and sell your personal information and the categories of personal information we have disclosed, shared and sold about you in the preceding 12 months. This information is provided in Section 7 (Additional Information for California Residents).

RIGHT TO DELETE

If applicable, you also have the right to request deletion of your personal information, subject to certain applicable legal exceptions.

RIGHT TO OPT OUT OF SALE OF PERSONAL INFORMATION

If applicable, you have the right to opt-out of sales of personal information and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights (unless permitted by applicable law, such as if the differences are reasonably related to your information). Our Privacy Policy describes the circumstances in which we may share your information with third parties.

HOW TO MAKE A CCPA REQUESTS?

To make an access request, a deletion request or an “opt-out” of the “sale” request (as described above), please email privacy@donbivens.com. Before completing your request, we may need to verify your identity or the identity of your authorized representative. We will send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity. You have the right not to receive discriminatory treatment for the exercise of your privacy rights conferred by the CCPA.

7.5.                Right to lodge a complaint and appeal our decisions:

All requests, complaints or queries may be addressed to us to the following email address: privacy@donbivens.com.

We will consider any requests, complaints or queries and provide you with a reply in a timely manner. We take our obligations seriously and we ask that any concerns are first brought to our attention, so that we can try to resolve them. To the extent you feel unsatisfied with our response to your request to exercise your rights, you may choose to send us a request to appeal our decision. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.

Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

 

Authorized agent

  • You can use an authorized agent to make a request to exercise your right under applicable laws on your behalf if:
    1. The authorized agent is a natural person or a business entity; and
    2. You sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent to submit a request to exercise your right, please provide us with a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.
  • The request must:
    1. Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Information or an authorized agent. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you; and
    2. Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
  • We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

8.        DO NOT TRACK

Our Site does not respond to browser “Do Not Track” signals, as no uniform standard to respond to such signals has been widely-adopted at this time. Should this situation change, or should applicable law require us to comply with mandated DNT signals, we will do so promptly and update this Policy accordingly.

 

9.        TRANSFER OF PERSONAL INFORMATION

Any information that we collect, disclose or share, including your Personal Information, can be stored and processed in various jurisdictions around the world, including (but not limited to) the European Economic Area, the United States, Israel, for the purposes detailed in this Policy.

10.  HOW WE PROTECT YOUR PERSONAL INFORMATION ?

We have implemented administrative, technical, and physical safeguards to reduce the risk of unauthorized access, use, or disclosure of your Personal Information. Your information is stored on secure servers and is not publicly available.

We limit access of your Personal Information only to those employees, third party service providers or partners on a “need to know” basis, and strictly in order to enable us to perform the agreement between you and us.

Despite these measures, we cannot provide absolute information security or eliminate all risks associated with Personal Information, and security breaches may happen. If there are any questions about security, please contact us at privacy@donbivens.com.

11.  MINORS

We do not knowingly sell or share personal information of users under the age of 18, unless we have specifically notified you otherwise and received all required consents and permissions with accordance with applicable law.

We do not knowingly collect or solicit Personal Information from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. If you believe that we might have any information from or about a Minor without verification of parental consent, then please contact us through the contact details available below.

12.  RETENTION

We will retain your Personal Information for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

 

13.  UPDATES TO THIS POLICY

We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. In the event of material changes, we will provide a notice via the Services or by other means. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

14.  GOVERNING LAW

This Policy, its interpretation, and any claims and disputes related hereto, shall be governed by the laws of the State of Arizona, without respect to its conflict of law principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being litigated in and decided exclusively by a court of competent jurisdiction located in Arizona.

This Policy was written in English and may be translated into other languages for your convenience. If a translated (non-English) version of this Policy conflicts in any way with the English version, the provisions of the English version shall prevail.

 

15.  CONTACT US

If you have any further questions, please contact us by email at: privacy@donbivens.com.