Thank you. Your Ardent Health case submission was received.
Before scheduling, please take a few minutes to locate any emails or browser history related to Lovelace, Hillcrest, BSA, or other Ardent websites. Having this information ready will make your call significantly more efficient. Once you’ve had a chance to look, go ahead and schedule — and if you can’t find everything, our intake team will help you work through it.
What happens next
This page is designed to get you from form submission to a completed intake call with the least friction possible.
Schedule the intake
Use the calendar link to book a short call with a legal intake specialist.
Prepare website details
Before the call, locate any emails or browser history related to Lovelace, Hillcrest, BSA, or other Ardent websites, including pages viewed and appointment or patient-account activity.
Share the case
If you know someone who used an Ardent-related hospital website, send them the case page by SMS so they can review it too.
Case summary
This potential case concerns Ardent Health, Inc. and regional hospital network websites including Lovelace, Hillcrest, and BSA. Although those hospitals use regional branding, the concern is that Ardent centrally operates the digital platforms where patients can find providers and facilities, review services, schedule appointments, access patient documentation, and read health information.
The alleged issue is that Ardent transmits visitors’ sensitive medical and health-related website data to third parties without adequate disclosure or consent, potentially violating the Electronic Communications Privacy Act.
Timeline of steps
Identify website use
Think through visits to Lovelace, Hillcrest, BSA, or other Ardent websites where you searched providers, facilities, services, appointments, patient documents, or health information.
Schedule a call
Book a 15-minute intake call with the team.
Attorney review
Your intake form and website-use details may be reviewed by the attorneys handling the potential case.
Follow-up
If you pass preliminary qualification, the legal team may contact you with additional questions.
Potential representation
If selected, you may serve as a class representative.
Frequently asked questions
What are the main responsibilities of being a class representative?
Your name may be listed on the complaint, and you would cooperate with the attorneys working on the case.
Will it cost me anything to become a class representative?
No. This process happens at no cost to you.
What can I expect in terms of compensation?
You cannot be paid to be a plaintiff. However, if money is recovered through a settlement, the attorneys typically ask the court to consider a service award for your time as a class representative. Based on experience, class representatives often receive service awards that can range from $1,000 to $5,000. You may also be eligible to recover your share from any settlement as a class member. There is no exact formula, and any award is ultimately up to the judge overseeing the case.
What is the difference between a class representative and a class member?
The main difference is that a class representative’s name is listed on the complaint and they are responsible for cooperating with the attorneys throughout the case.
Complete the next step now
Schedule the 15-minute call while the details are fresh. If someone you know may be affected, share the Ardent Health case page by SMS.